Contact Us: (805) 543-1816
Skip a branch visit.
We are available Monday – Saturday, with the exception the federal holidays listed below.
Sorry, We're Closed Now
Telephone
Live Chat
To start a Live Chat, simply click the button in the lower right side of your browser window.
This button will not be visible if Live Chat is closed.
| Monday - Friday | 8:00 AM - 6:00 PM |
| Saturday - Sunday | Closed |
Please do not include confidential information over Live Chat.
Please do not include confidential information when you email us.
Appointments
Book a branch appointment online.
Phone Teller
(805) 543-5624 (PIN required)
(888) 4-SESLOC (toll free)
Fax
(805) 540-7787 Consumer Lending
(805) 540-7795 Real Estate Lending
(805) 540-7718 Account Services & Verification of Deposits
(805) 546-9622 Administration
P.O. Box 5360
San Luis Obispo, CA 93403-5360
(Send loan payments to this address.)
Report a lost or stolen Debit, ATM or Visa® credit card
Please call (805) 543-1816
*From outside the United States, call (909) 941-1398. This number also accepts collect calls
Report Debit, ATM, or Visa® credit card fraud
Please call (805) 623-1075 to report fraudulent transactions and merchant or ATM disputes.
Identity Theft Services
Please call NXG Protect services toll free at (855) 474-3863 or view the Identity Theft Services FAQs. Privacy Advocates are available Monday-Saturday from 5:00 a.m. to 7:00 p.m. PT and Sunday from 9:00 a.m. to 3:00 p.m. PT. and will assist you:
- If you believe you are the victim of identity theft and need to report the incident or file a claim.
- If you received an alert and need to talk to a Privacy Advocate.
- If you need technical support like a password reset or help with online registration.
If you have not received your unique “Member ID” mailed to the physical address on your new account, please call SESLOC’s Contact Center at (805) 543-1816.
SESLOC Rewards
Please call (888) 211-1741. Customer services representatives are available 24/7 nearly 365 days per year to assist you with online registration, managing your account or points accrual and placing and fulfilling orders.
Credit Disputes
SESLOC Credit Union
PO Box 5360
San Luis Obispo, CA 93403
805.543.1816
We will be closed in observance of these federal holidays in 2024.
This includes all SESLOC branches and our Contact Center (phone and Live Chat).
Christmas Day 2023
New Year's Day 2024
Martin Luther King Jr. Day
Presidents' Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Columbus Day/Indigenous Peoples' Day
Veterans Day
Thanksgiving Day
Christmas Eve
Christmas Day
New Year's Day 2025
In addition, the Cal Poly branch will be closed on these dates in 2024 and 2025, in accordance with Cal Poly's campus closure schedule:
Summer Academic Break
Fall Academic Break
Winter Academic Break
Spring Academic Break 2025
Summer Academic Break 2025
SESLOC News
From the News+ Blog
SESLOC Takes Home Two Top Honors
SESLOC is pleased to announce that we have received two prestigious awards this year. The recognition we have earned serves as a testament to our commitment to excellence and dedication to providing exceptional financial services to our valued member-owners. We are proud to share this achievement with you, as it highlights our ongoing efforts to deliver top-tier products and services that meet and exceed the financial needs of our community.
Reduction in Overdraft Fees: Helping Members Save Today, and Everyday
SESLOC is pleased to announce that as of November 1, 2024, there has been a reduction in overdraft fees. This change is part of our commitment to providing cost-effective solutions for our membership and community. These savings will be extended to members but will have the greatest impact on those facing financial challenges, who need a break from fees to begin saving and building healthy financial habits.
2024 Shred Days Smash Records While Supporting the Local Community
SESLOC’s 2024 Shred Day events break nine years of records by serving 746 visitors and shredding nearly 42,000 pounds of paper! Thanks to our members who attended the events at our San Luis Obispo, Atascadero, Arroyo Grande, Paso Robles and Santa Maria branches, plus our new Lompoc event location. In total, we recycled 133 total bins with about 21 tons of shredded paper— saving 357 trees, 147,000 gallons of water, 63 cubic yards of landfill space, and 84,000 kilowatts of electricity!
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Savings are insured to at least $250,000 and backed by the full faith and credit of the U.S. government. National Credit Union Administration, a U.S. government agency.
