Contact Us: (805) 543-1816
Skip a branch visit.
We are available Monday – Saturday, with the exception the federal holidays listed below.
Sorry, We're Closed Now
Telephone
Live Chat
To start a Live Chat, simply click the button in the lower right side of your browser window.
This button will not be visible if Live Chat is closed.
| Monday - Friday | 9:00 AM - 6:00 PM |
| Saturday - Sunday | Closed |
Please do not include confidential information over Live Chat.
info@sesloc.org
Please do not include confidential information when you email us.
Appointments
Book a branch appointment online.
Phone Teller
(805) 543-5624 (PIN required)
(888) 4-SESLOC (toll free)
Fax
(805) 540-7787 Consumer Lending
(805) 540-7795 Real Estate Lending
(805) 540-7718 Account Services & Verification of Deposits
(805) 546-9622 Administration
P.O. Box 5360
San Luis Obispo, CA 93403-5360
(Send loan payments to this address.)
Report a lost or stolen Debit, ATM or Visa® credit card
Please call (805) 543-1816
*From outside the United States, call (909) 941-1398. This number also accepts collect calls
Report Debit, ATM, or Visa® credit card fraud
Please call (805) 623-1075 to report fraudulent transactions and merchant or ATM disputes.
Mortgage Services
We have contracted with Dovenmuehle Mortgage, Inc. (DMI), one of the leading mortgage subservicers in the country, to provide expanded servicing for your mortgage loan.
For customer service, please call: (866) 438-1242
Mail Checks to:
SESLOC Credit Union
P.O. Box 7168
Pasadena, CA 91109-7168
Identity Theft Services
Please call NXG Protect services toll free at (855) 474-3863 or view the Identity Theft Services FAQs. Privacy Advocates are available Monday-Saturday from 5:00 a.m. to 7:00 p.m. PT and Sunday from 9:00 a.m. to 3:00 p.m. PT. and will assist you:
- If you believe you are the victim of identity theft and need to report the incident or file a claim.
- If you received an alert and need to talk to a Privacy Advocate.
- If you need technical support like a password reset or help with online registration.
If you have not received your unique “Member ID” mailed to the physical address on your new account, please call SESLOC’s Contact Center at (805) 543-1816.
SESLOC Rewards
Please call (888) 211-1741. Customer services representatives are available 24/7 nearly 365 days per year to assist you with online registration, managing your account or points accrual and placing and fulfilling orders.
Credit Disputes
SESLOC Credit Union
PO Box 5360
San Luis Obispo, CA 93403
805.543.1816
We will be closed in observance of these federal holidays in 2025.
This includes all SESLOC branches and our Contact Center (phone and Live Chat).
New Year's Day 2025
Martin Luther King Jr. Day
Presidents' Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Columbus Day/Indigenous Peoples' Day
Veterans Day
Thanksgiving Day
Christmas Eve
Christmas Day
New Year's Day 2026
In addition, the Cal Poly branch will be closed on these in 2025, in accordance with Cal Poly's campus closure schedule:
Winter Academic Break
Spring Academic Break
SESLOC News
From the News+ Blog
Tell Congress: Don’t Tax My Credit Union. It’s a Tax on Me.
A tax on credit unions is a new tax on you. Take action today: Contact your U.S. representatives and Senators and tell them: Don’t Tax My Credit Union.
How The Credit Union Difference Serves You Daily
No matter where you live, credit unions play a critical role in ensuring a level playing field for everyone to achieve their financial goals.
SESLOC Earns Fourth “Best of the Best” Award in Five Years
For the fourth time in five years, SESLOC has been recognized by the leading member experience solution company as one of the top credit unions for customer experience in the United States
The workers are sooo nice and friendly!!"
English
Spanish
Savings are insured to at least $250,000 and backed by the full faith and credit of the U.S. government. National Credit Union Administration, a U.S. government agency.
