Identity Theft Programs

There’s only one you. Let’s keep it that way.

SESLOC has partnered with NXG Strategies—a leader in identity theft remediation and data breach response—to offer an Identity Theft program exclusively for HomeFREE Checking primary accountholders.

Identity Theft Recovery + Mobile¹

Program Benefits & Features

• Fully Managed Identity Theft Recovery (3G Family Coverage) – for you, your spouse or partner, plus children up to 25 years of age and parents living at home.
• Professional Privacy Advocates – If you suspect identity theft or wish to file a claim, you can access a Privacy Advocate toll-free at (800) 357-6392.
• Mobile Phone Coverage²  –  provides insurance coverage up to $500 minus a $50 deductible for your cell phone’s repairs or replacement due to accidental damage, mechanical failure or theft.

See a full list of benefits on the program website.

Note: This program is available for HomeFREE Checking primary accountholders beginning February 22, 2021, and if you did not register for proactive monitoring services for the classic program by February 28, 2021.

Identity Theft Services³

Classic Program Benefits & Features

Registration for this program is no longer available. It is only provided to HomeFREE Checking primary accountholders who registered for proactive monitoring services on the NXG website on or prior to February 28, 2021. If you have the classic program and would like to switch to Identity Theft Recovery + Mobile, please call us at (805) 543-1816. Log in now » 

• Fully Managed Identity Theft Recovery (3G Family Coverage) – for you, your spouse or partner, plus children up to 25 years of age and parents living at home.
• Identity Theft Expense Reimbursement – for out-of-pocket expenses incurred from identity theft, up to $25,000.
• Professional Privacy Advocate – If you suspect identity theft or wish to file a claim, you can access a Privacy Advocate toll-free at (800) 357-6392.
• Plus, the primary account holder is entitled to receive proactive monitoring services⁴ :
  • Continuous credit monitoring⁴
  • Monthly credit score upon demand⁴
  • An annual credit report⁴
  • Dark web monitoring

See a full list of benefits on the program website.

Need support or a professional Privacy Advocate?

Please call NXG Protect services toll free at (855) 474-3863. Privacy Advocates are available Monday-Saturday from 5:00 a.m. to 7:00 p.m. PT. and Sunday from 9:00 a.m. to 3:00 p.m. PT. and will assist you:

• If you believe you are the victim of identity theft and need to report the incident or file a claim.
• If you received an alert and need to talk to a Privacy Advocate.
• If you need technical support like a password reset or help with online registration.

Identity Theft Services terms and conditions and the Identity Theft Recovery + Mobile terms and conditions can be found on the NXG partner site.

¹ Identity Theft Recovery + Mobile Phone Coverage (“Program”) is provided by NXG Strategies, LLC., and are included as part of HomeFREE Checking. There is no pre-registration required.  By participating in the HomeFREE Checking account the primary accountholder is accepting the terms and conditions of the Program. See sesloccares.nxgstrategies.com for terms and conditions of the Program, or request a copy of the terms and conditions by visiting any SESLOC branch office. You retain the option to utilize these services as long as you are a HomeFREE Checking accountholder, subject to terms and conditions

² At the time that you decide to make a claim for the services you will contact SESLOC to receive a unique Program Member ID to authorize your claim. The primary accountholder can file a claim for any phones owned by them, subject to additional terms and conditions.  It is important that you carefully review the “Electronic Device Protection Policy Summary-Terms and Conditions” at sesloccares.nxgstrategies.com. We reserve the right to modify, expand, discontinue, or retire any part of the Program at any time.

³ Identity theft insurance is underwritten by Lyndon Southern Insurance Company, a member of the Fortegra family of companies. The information provided is a program summary. Please refer to the Identity Theft Expense Reimbursement Evidence of Coverage forms for additional information including details of benefits, specific exclusions, terms, conditions and limitations of coverage. Coverage is currently not available to residents of the state of New York and may not be available in other U.S. territories or jurisdictions in the future. For Evidence of Coverage for Identity Theft Expense Reimbursement Insurance, visit sesloc.nxgstrategies.com.

⁴ MONITORING SERVICES ARE PROVIDED TO THE PRIMARY ACCOUNT HOLDER ON AN ENTITLED BASIS AND REQUIRE CONSUMER ACTIVATION. Monitoring alerts are provided by email and/or SMS text. Credit Services are provided by TransUnion®, subject to change, and are applicable to individuals age 18 and older who have a valid credit file. Identity authentication is required to view credit monitoring alerts, reports, and scores. The credit score provided may not be consistent with the credit score model used by a lender, and therefore cannot be relied upon to determine creditworthiness for any particular loan opportunity.