Contact Us: (805) 543-1816
Skip a branch visit.
We are available Monday – Saturday, with the exception the federal holidays listed below.
Sorry, We're Closed Now
Telephone
Live Chat
To start a Live Chat, simply click the button in the lower right side of your browser window.
This button will not be visible if Live Chat is closed.
| Monday - Friday | 8:00 AM - 6:00 PM |
| Saturday - Sunday | Closed |
Please do not include confidential information over Live Chat.
Please do not include confidential information when you email us.
Appointments
Book a branch appointment online.
Phone Teller
(805) 543-5624 (PIN required)
(888) 4-SESLOC (toll free)
Fax
(805) 540-7787 Consumer Lending
(805) 540-7795 Real Estate Lending
(805) 540-7718 Account Services & Verification of Deposits
(805) 546-9622 Administration
P.O. Box 5360
San Luis Obispo, CA 93403-5360
(Send loan payments to this address.)
Report a lost or stolen Debit, ATM or Visa® credit card
Please call (805) 543-1816
*From outside the United States, call (909) 941-1398. This number also accepts collect calls
Report Debit, ATM, or Visa® credit card fraud
Please call (805) 623-1075 to report fraudulent transactions and merchant or ATM disputes.
Identity Theft Services
Please call NXG Protect services toll free at (855) 474-3863 or view the Identity Theft Services FAQs. Privacy Advocates are available Monday-Saturday from 5:00 a.m. to 7:00 p.m. PT and Sunday from 9:00 a.m. to 3:00 p.m. PT. and will assist you:
- If you believe you are the victim of identity theft and need to report the incident or file a claim.
- If you received an alert and need to talk to a Privacy Advocate.
- If you need technical support like a password reset or help with online registration.
If you have not received your unique “Member ID” mailed to the physical address on your new account, please call SESLOC’s Contact Center at (805) 543-1816.
SESLOC Rewards
Please call (888) 211-1741. Customer services representatives are available 24/7 nearly 365 days per year to assist you with online registration, managing your account or points accrual and placing and fulfilling orders.
Credit Disputes
SESLOC Credit Union
PO Box 5360
San Luis Obispo, CA 93403
805.543.1816
We will be closed in observance of these federal holidays in 2024.
This includes all SESLOC branches and our Contact Center (phone and Live Chat).
Christmas Day 2023
New Year's Day 2024
Martin Luther King Jr. Day
Presidents' Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Columbus Day/Indigenous Peoples' Day
Veterans Day
Thanksgiving Day
Christmas Eve
Christmas Day
New Year's Day 2025
In addition, the Cal Poly branch will be closed on these dates in 2024 and 2025, in accordance with Cal Poly's campus closure schedule:
Summer Academic Break
Fall Academic Break
Winter Academic Break
Spring Academic Break 2025
Summer Academic Break 2025
SESLOC News
From the News+ Blog
’Tis the Season for Savings
At SESLOC, we’re introducing new ways to help SESLOC Members Save. Whether you are just starting your financial journey, are an everyday saver, or have more to invest, there is something for everyone at SESLOC. We hope these benefits make your holidays more merry and bright and help you reach your financial goals and dreams in the coming year.
5 Ways to Level Up & Save More
Consider making moves to Level Up, with our new member benefits program.¹ Increasing benefits include select fee waivers, waived check orders, and rate discounts on new eligible consumer loans — all of which can help you save even more money and get ahead financially.
FAQs: Level Up Member Benefits Program
Here are the answers to common questions about Level Up, our new member benefits program.¹ Have more questions? Call us at (805) 543-1816 or visit any SESLOC branch:
Shawn
Dan
Mary
Jennie
Mary
Lanie
Greg
Stacey
Aja
Savings are insured to at least $250,000 and backed by the full faith and credit of the U.S. government. National Credit Union Administration, a U.S. government agency.
